Processing/Shipping

Processing Times:

Our processing time varies depending on the item. We have one primary wand maker, and each item is made to order. When possible, we ship out orders earlier. If you need the order by a certain date, please email us so we can do our best to get it off in time.

Handmade Products - Processing Time Estimates:

• Wands - 3-4 weeks
• Wand Stands - 1 week

Clothing - Processing Time Estimates:

• T-shirts - 2-7 days

Our T-shirts are made to order and manufactured by Printful. Please allow 2-7 days to create the shirt, and then add the shipping time to that.

Shipping:

For our handmade products we use USPS for our shipping needs. We ship in and outside of the US.

Shipping speeds vary greatly depending on where you are located and the shipping speed you selected when checking out.

Once an item is shipped, it is out of our control. We will do our very best to get an order to you on time, but occasionally there are delays with USPS. We will provide a tracking number for all orders.

For our clothing products Printful manages the shipping, and they typically use whichever is the most inexpensive carrier.

International Customers:

We do ship internationally, but please know that it can take up to six weeks for an item to be delivered once shipped.

International customers may be subject to import duties and taxes, which are levied once a shipment reaches your country. Your charge from Osborne's Wand Shop includes just the cost of your items and the cost of shipping. Any additional charges for customs must be taken care of by you. Please note that we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country so please contact your local customs office for more information.